Pricing

Pricing in euros, all included.

You know what you pay from day one. Start for free and grow with no surprises on the bill.

Included in all plans
Team Inbox
CRM
Campaigns
Agent Builder
Analytics

Free

The complete WhatsApp platform, free forever.**

€0
  • AI conversations*20
  • Human-only conversations*Unlimited
  • History retention6 months
  • Agent seats2

Starter

For businesses getting started on WhatsApp.

€97/ mo
  • AI conversations*300€0.32 /conv
  • Human-only conversations*Unlimited
  • History retentionUnlimited
  • Agent seats2

Pro

For teams scaling sales and support.

€293/ mo
  • AI conversations*1,500€0.20 /conv
  • Human-only conversations*Unlimited
  • History retentionUnlimited
  • Agent seats5

Enterprise

For larger operations with custom needs.

Custom
  • AI conversations*Custom
  • Human-only conversations*Unlimited
  • History retentionCustom
  • Agent seatsCustom
Pay as you go

Just need AI conversations?

Buy AI credits without committing to a monthly plan. Pay only for what you use.

  • No monthly commitment
  • Top up from €25
  • Same models as on plans

From

€25/ 50 AI conversations

Ideal if you already have WhatsApp Business and want to use Ona's AI on demand.

* A conversation is a 24-hour window that opens when a contact sends a message and closes 24 hours after the last message, following Meta's official definition.

** Free plan: up to 2 agent seats and 6 months of conversation history retention. For more seats or extended history, upgrade to the Starter plan.

All prices in EUR, VAT not included. WhatsApp templates are billed at Meta's official rates.

Pricing in euros, all included. | Ona